Welcome to Power House Gym Qatar. We respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when
you use our mobile application. Please read this policy carefully.
1. Information We Collect
– Personal Information: We may collect personal information, such as your name, email address, phone
number, and payment details when you register on our app, subscribe to our services, or make a purchase.
– Usage Data: We may collect information about how you access and use the app, including your
interactions, preferences, and any other data related to your app usage.
– Device Information: Information about your device such as IP address, operating system, and app
version.
– Fitness Information:We may collect basic fitness-related information that you choose to provide or generate through your use of app features, such as: • Age • Height • Weight • Workout activity • Workout history • Training-related preferences
This information is used only to support gym, membership, training, and workout-related features inside the app. We do not collect medical records, and we do not use this information for medical diagnosis, treatment, or healthcare purposes.
Fitness Information Disclaimer:Power House is a gym and fitness service provider. The app may use basic fitness-related information such as age, height, weight, and workout activity to support member features and improve the fitness experience. This information is not medical advice and is not used for diagnosis, treatment, or healthcare services.
2. How We Use Your Information
We may use the collected information to:
– Provide and manage our services.
– Process transactions and send you related information.
– Send you updates, promotions, and other relevant communications.
– Improve our app and develop new services.
– Comply with legal obligations.
3. SMS Communication
– *Consent to Receive SMS*
By providing your mobile number to us, you consent to receive SMS (Short Message Service) communications
from Power House Gym. These messages may include, but are not limited to, updates, promotions, alerts,
reminders, and other service-related notifications.
– *Message Frequency*
The frequency of SMS messages may vary based on your interaction with our services, promotions, or specific
requests. We aim to limit the number of messages to provide only the most relevant information.
– *Changes to SMS Communication Policy*
We reserve the right to update or change this SMS Communication Policy at any time. Any changes will be
reflected in the latest version of our Privacy Policy, available on our website.
4. Sharing Your Information
We do not share your personal information with third parties except:
– When required by law or in response to legal processes.
– To protect our rights, privacy, safety, or property, or that of the public.
– With service providers to perform services on our behalf.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information.
However, no security system is impenetrable, and we cannot guarantee the security of your information.
6. Your Privacy Rights
Under certain circumstances, you have the right to:
– Access and obtain a copy of your data.
– Request correction or erasure of your data.
– Object to or restrict the processing of your data.
– Withdraw consent at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new
policy on our website and updating the date above.
Account Deletion Notice:You can delete your account via our mobile app. Some data and information, such as but not limited to your activity history, financial records, and payments history, will be retained for legal, regulatory, or business purposes, including but not limited to provide services, enforce agreements, or resolve disputes.
8. Account Deletion Instructions:You may delete your account through the Power House Gym Qatar mobile app.
Steps:1. Open the app and go to My Profile → Settings → Delete Account as shown in the screenshot below. 
2. Follow the on-screen instructions to submit your request.
Important Notes:* Deleting your account will remove your access to certain app features.* Some data and information, such as but not limited to your activity history, financial records, and payments history, will be retained for legal, regulatory, or business purposes, including but not limited to provide services, enforce agreements, or resolve disputes.* Content you have shared with others may still be visible to them.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Phone: +974 3335 1559
Email: headoffice@powerhouse.qa